Appointment Policy

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BOOKING AN APPOINTMENT:​

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• To reserve an appointment for a permanent cosmetic procedure, color refresher (touch-up), or non-laser tattoo removal session, a $100 non-refundable and non-transferable booking fee is required (no exceptions). The fee holds your desired date/time and will be applied toward the cost of the procedure. ​

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• Pregnant/nursing women or anyone under the age of 18 will not be considered for tattooing. Please advise prior to booking if any of these apply.

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• ​Come by yourself. Please do not bring guest/children to appointment(s).

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RESCHEDULE/CANCELLATION/LATENESS: 

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• ​​If an appointment must be rescheduled, 48-hour notice is required in order to fill the opening in the schedule. For PMU procedures, the booking fee will be applied toward the rescheduled appointment (this is a one-time courtesy). A new non-refundable booking fee will be required after an additional change. 

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• If you fail to reschedule within 48 hours at your appointed time, a $50 cancellation fee will be due at the time of booking order to book a new date. For PMU procedures, the booking fee will be forfeited and 50% of the cost of the procedure will be due at the time of booking your rescheduled appointment time + $50 cancellation fee. Please understand that time is reserved for you, and we need sufficient notice to fill the schedule.

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• Lateness of more than 15 minutes will be subjected to a $25 fee. No shows or cancellations (including rescheduling and consultations, virtual and in-person) less than 48 hours prior to appointment will be subjected to a $50 fee.
   

• Clients who no-show without any explanation will be denied of any service(s) moving forward.

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​NEW PMU PROCEDURE(S): 

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• The first visit of the process is the Base session. The follow-up visit is known as the Fine-Tuning session. As the names imply, the Base session accomplishes the basic design and color saturation, and the Fine-Tuning session addresses perfection by focusing on balance, symmetry, and detail of the healed result. There is no charge for the Fine-Tuning session as long as it is scheduled within 6-10 weeks of the initial visit. After 10 weeks, Color Refresher pricing will be applied.

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• Any cancellation/rescheduling of a Fine-Tuning session is required 48 hours in advance. If you fail to reschedule within 48 hours and/or no-show at your appointed time, the complimentary Fine-Tuning session is forfeited and a charge of $100 per follow-up (up to 10 weeks after your initial visit)  + $50 cancellation fee will be required at the time of booking. Color Refresher pricing will incur after 10 weeks​.

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THANK YOU FOR UNDERSTANDING